Privacy Policy

We collect information necessary to deliver and improve our enterprise services:

• Account Information: name, work email, company name, role, and authentication credentials managed through our identity provider.
• Usage Data: logins, feature interactions, queries, and platform activity used to improve service quality and security.
• Customer Content: documents, knowledge assets, and procurement data uploaded to your private workspace by authorized users.
• Technical Data: IP address, browser type, device information, and cookies for security and analytics.

We use collected information to:

• Provide, operate, and maintain the AI Procure-Bridge platform.
• Authenticate users and enforce role-based access controls.
• Generate AI-powered insights and responses based on your uploaded knowledge.
• Monitor security, prevent abuse, and comply with legal obligations.
• Communicate product updates, support responses, and service notices.

We do not sell personal data. We may share information only in limited circumstances:

• Service Providers: trusted vendors who perform services on our behalf under strict confidentiality agreements.
• Legal Compliance: when required by law, regulation, or valid legal process.
• Business Transfers: in connection with a merger, acquisition, or sale of assets, subject to continued privacy protections.

We implement enterprise-grade security measures including encryption in transit and at rest, role-based access controls, audit logging, and regular security reviews. Customer content is logically isolated within your workspace and is never used to train third-party AI models without explicit consent.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. Workspace administrators can manage user accounts and data retention settings within the Administration module.

We process data in secure cloud regions and use appropriate safeguards for any cross-border transfers in compliance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify customers of material changes through the platform or by email. Continued use after changes constitutes acceptance.

For privacy questions or data requests, contact us at support@aiprocurebridge.com.